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About the Environment Agency
The vision of the Environment Agency is for a better environment in England and Wales for present and future generations.
The Aims of the Agency are:
- To achieve major and continuous improvements in the quality of air, land and water.
- To encourage the conservation of natural resources, animals and plants.
- To make the most of pollution control and river basin management.
- To provide effective defence and warning systems to protect people and property against flooding from rivers and the sea.
- To reduce the amount of waste by encouraging people to re-use and recycle their waste.
- To improve standards of waste disposal.
- To manage water resources to achieve the proper balance between the country's needs and the environment.
- To work with other organisations to reclaim contaminated land.
- To improve and develop salmon and freshwater fisheries.
- To conserve and improve river navigation.
- To tell people about environmental issues by educating and informing.
- To set priorities and work out solutions that society can afford.
The Agency has seven regional offices and one in Cardiff representing Environment Agency Wales. These are split into a total of 26 area offices and most of our 9,500 staff work in these offices. We carry out our work from our area offices and supporting depots. This allows us to respond quickly to incidents and emergencies across England and Wales and to provide a local service. Each region and has a general manager and each area has an area manager. They make decisions and manage the areas to make sure the needs of the local community are met. Our Chief Executive and Directors are based in our head office in Bristol with supporting offices in London.
Some helpful Phone Numbers:
- General Enquiry Line: 0845 9333111 - Call this and we'll put you through to your local office.
- Emergency Hotline: 0800 807060 - Call this for emergencies, like reporting a pollution incident.
- Floodline: 0845 9881188 - Call this to get information on flooding.
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